Remote Controller

Legacy vs. Universal remote. They are not interchangeable. Seek and follow the information and instructions for your specific remote.  When reaching out to support about your remote, be sure to mention which remote you have. The older Legacy equipment requires the legacy remote to operate i...

The Legacy remote controller syncs with the main drive and must remain withing 10-15 feet of the drive to maintain this connection. It ships already calibrated. It uses a replaceable CR123A battery which lasts 2 or more years. Do not use rechargeable batteries. TURN IT ON Press the power s...

The Universal remote controller is an optional accessory that is only compatible with the app controlled kits. (Chase, and the newer GEN3" Home Plus and Home Original kits that shipped after June27th, 2025. The GEN 3 drives have the teal colored FCC label inside the battery compartment). It sync...

The universal remote controller ships already calibrated. You should not need to recalibrate the remote but if everything is working as expected and the remote is not communicating with the drive, or if SwiftPaws support asks you to recalibrate it; here are the steps to take. Be sure all SwiftPa...