One of SwiftPaws Home lure safety features is the auto-stall that shuts down the motor when a disturbance is detected in the system. For example if your pup steps on the line or catches the flag. (Search this support center for articles about the safety features)
There are other reasons your drive may stall. Following are some things you can check.
- Check your course- look for tall grass, uneven terrain, or other types of debris that may be putting drag on the line that could be triggering the stall safety feature.
- Setup on trimmed lawn
- Re-position the pulleys to keep the line an even distance from the ground
- Clear away any debris
- Be sure your app or remote controller is working
- Be sure the battery is fully charged
- Be sure to use the tethers when anchoring the drive and pulleys
- Line tension might be too tight
- Adjust the tension by un-staking the SwiftPaws Unit and moving it forward and back to create just the right amount of tension. See the video below:
- Set up a smaller course - and once you get a size that works properly - slowing increase the size until you notice a decline in performance -then go back to the largest size that worked well. See: How to determine your maximum course size
Sep 5, 2024